Parcus Group provides consulting across business and technical disciplines. Our approach to consulting is one of execution rather than just advisory. We believe this ‘hands-on’ approach sets us apart from many consulting companies who can tell you what to do rather than get it done with you.
Some of the benefits we typically deliver to our customers are:
Time-to-market improvements (quicker to launch new services/products and quicker to realise revenues from sales)
Productivity improvements (by using our solution customers are completing the product developments faster which means the resources in the organisation can be re-deployed on other projects and utilised more efficiently)
Increased competitiveness (by moving faster than the competition our customers can improve their competitiveness in a given market by taking a lead in innovation, new product features and similar)
Our staff are skilled across the latest product development methodologies and have experience with product developments in telecommunications, ICT and related fields.
Our marketing services cover strategic marketing, channel marketing and market research services. Market and value based approach is used to articulate your competitive advantage such being cost, service or a product. Our business development, sales and channel marketing assistance includes:
Business development and sales relationship facilitation
Anchor customer acquisition
Consulting on product distribution and resale channels
Channel partner enablement, business processes, training and sales support
Our customer experience consultants will help you deliver an exceptional experience that sets it apart from the competition in the eyes of its customers. Our CEM offer covers the following key success components:
Creation and Implement Staff KPIs
Implementation of organizational reporting & measures incl. Net Promoter Score (NPS)
