Nuku’alofa, Kingdom of Tonga
Tonga Communications Corporation (TCC) and Parcus Group, announced today that they have entered into an agreement under which Parcus Group will provide professional and training services around the telecom product management for TCC. Parcus Group will also be supplying it’s Telecom Product Management Software Platform to TCC, as part of this agreement.
“Parcus Group continues to be a strong supporter of the telecom industry in the Pacific as well as globally.”
“We needed the right framework and training partner to support our growth and ensure that we can deliver increasingly reliable telecom services to our customers” said Rizvi Jurangpathy, CEO of Tonga Communications Corporation. “Parcus Group’s unique ability to provide an end-to-end telecom product management framework and software platform and supplement this with full on-site training to ensure optimal business transformation outcome, was an important factor in our decision.”
“Parcus Group is a key supporter of the global telecom industry transformation” said Igor Glavanic, Managing Director of Parcus Group. “Carriers around the world are moving from legacy platforms to mobile, fibre and IP based networks. This transformation brings a unique set of challenges, but the main is increased reliance of customers on telecom services in their everyday lives. As such, carriers have to ‘step-up’ in terms of their understanding of customers needs and develop products with customers service usability expectations front of mind. Our Telecom Product Management Software platform and all our services are created on this premise of ‘customer first’ and deliver concrete time-to-market and return on capital improvements to our telecom customers.”
About Parcus Group
Founded in 2004, Parcus Group provides product management software, training and consulting services for telecommunications and ICT businesses, to improve returns on capital and time-to-market delivery of new products, increase staff productivity and enhance competitiveness. Company serves customers globally across 6 continents. For more information on Parcus Group visit http://parcusgroup.com
About TCC
Tonga Communications Corporation (TCC) is a 100% Tongan owned company and Tonga’s only full service telecommunications company offering total communication solutions.TCC is a Public enterprise and falls under the Ministry of Public enterprises of the Government of Tonga. TCC employs close to 300 people spread over six operating divisions namely Administration & HR, Sales and Marketing, Finance Corporate and Finance Operations, Engineering , Settlement & Roaming.
TCC’s Head Office is located in Nuku’alofa and branches in the outer islands of Vava’u, Ha’apai, the two Niuas and ‘Eua. TCC dominates Tongan market with a 100% market share on fixed telephone lines, 70% market share on dial up and broadband internet and over 50 % market share of mobile services. For more info see: http://www.tcc.to