Training Course Overview

Our advanced data analytics training courses provide an in-depth insight into predictive modelling, churn analysis and credit risk models. Participants will acquire knowledge and skills required for planning, development, implementation and monitoring of analytical predictive models in the telecom industry. 

Key Training Topics Include:  

• Overview of Data Analytic and Predictive Modelling 
• Data Requirements for Model Building
• Advanced Modelling Techniques  
• Risk Areas and Methodologies
• Machine Learning Techniques 
• Model Implementation and Monitoring


Analytics training is available in 3 distinct training courses:

- Telecom Data Analytics and Predictive Modelling Training: this is an advanced analytics course focused on practical data analytics and general predictive modelling.

- Telecom Churn Modelling Training Course: advanced course specifically designed and focused on predictive churn analysis and development of churn models.

- Telecom Credit Risk Modelling Training Course: course created for credit risk modelling with aim to increase the probability of payment result of post-paid customers.


Course Modules Breakdown (Example 2 Day Course)


Short Description

Day 1

Market Definition

Key questions to ask in order to define the problem and modelling requirements

Application Process

Define key business processes where modelling will intersect with other systems

Account Management

Marketing and financial implications of predictive modelling and impact on customers

Outcome/ Response Definition

Define required outcomes, criteria, time limitations, volumes of data.

Data Requirements for Model Building

Availability, complexity, requirements. History and applications data. Internal & external data. Customer demographics, product and billing data.

Introduction to Modelling Techniques

Overview of univariate analysis, correlation analysis, variable reduction techniques and statistical regression

Day 2

Advanced  Modelling Techniques

Univariate Analysis

- Catalogue of indicators, data quality (missing, invalid values, improbable values), predictive power, stability analysis

Variable Reduction Techniques

- Correlation analysis, co- linearity


- Clustering for market segmentation

- Inference for declined profiles

- Decision trees

- Survival analysis techniques

Machine Learning Techniques

- Where it is used and description of key techniques

- Explainability and interpretation difficulties, over-fitting concerns

 - Neural networks

 - Random forest

 - Genetic algorithms

 - Predictive text mining

 - Deep Learning

 - Ensemble Models

Strategy Design and Using Your Model

How to use your model, how to set cut offs, risk based pricing, rule setting, cross sell/up sell/ down sell

Model Monitoring

What to monitor - model characteristics, performance, stability, strategy adherence.

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Phone: +61 400 668 580

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Phone: +43 677 6273 0929

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Phone: +852 8193 1400




Telecom Analytics and Predictive Modelling Training


Telecom Churn Modelling Training Course


Telecom Credit Risk Modelling Training Course